Privacy Policy

This Policy describes how Dos Lobos Pty Ltd (ABN 14633391063) will use and handle any personal information. We reserve the right to modify this policy at any time without notice to you.

We will not collect personal information about you without your knowledge.

We may collect personal information about you if you:
• purchase any good or services by means of the Website
• make a submission or contribution to the Website;
• wish to participate in any competitions and promotions conducted via the Website,
• ask to receive email newsletters, special offers or other communications from us; or
• wish to conduct other transactions or activities on the Website.

You are not required to provide us with this information but, if you choose not to, you may not be able to participate in some of the competitions or other activities conducted through the Website, or to receive goods or services by means of the Website.

The personal information we hold may include:
• contact details - your email address, name, mailing address, telephone number;
• payment method details; • demographic information – age, gender, etc income levels, occupation, education;
• consumer information – personal preferences, brand awareness, consumption patterns; and
• information regarding your purchases.

By providing your personal information, you agree that it can be used for the following purposes:
• for any purpose notified to you at the time of collection;
• to manage your account, provide you with customer support and enforce our terms and conditions;
• as necessary to allow you to participate in any competition you may have entered (eg to notify you that you have won a prize);
• develop and display content and advertising tailored to your interests;
• to provide you with any product or service you may have requested;
• for market research purposes;
• to moderate forums or submission of user generated content, including facilitating or blocking access;
• for credit verification, billing and debt recovery purposes; and
• to provide you with information regarding our (or any third party sponsor’s or advertiser’s) products, events or campaigns.

You also agree that we may disclose your personal information to:
• our employees, related bodies corporate, contractors or service providers for the purposes of operation of our website or our business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors such as accountants, solicitors, business advisors and consultants;
• suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes; and
• any organisation for any authorised purpose with your express consent.

If we disclose your personal information to any third party, it will be for an authorised purpose only and we will use our best endeavours to ensure that any such recipient respects the privacy of your personal information, takes steps to ensure the security of your personal information, and undertakes to comply with the terms of this policy.

We may also make any disclosure which we may be required to make by law.

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable the use of the information in accordance with this privacy policy.

Certain non-personal information may be recorded by our systems through ‘cookies’, web beacons or other technologies. This enables us to recognise your computer and greet you each time you visit the website. Such information may include your server address, domain name, IP address, the date and time of your visit, pages accessed, documents downloaded, previous website visited and the type of browser used.
Cookies are used by many websites and are small text file placed on your computer hard drive. Cookies do not personally identify you and we do not use cookies to obtain such information. We may use the information for statistics, internal business purposes and to improve the services we provide to you (for example by providing you with news about products you have purchased in the past).
You can disable cookies through your internet browser but if you do this, you might not be able to visit or participate in some parts of the Website.

We store personal information for varying periods of time depending on the purpose for which it is collected. This will be stored in a secure manner and made available only to those employees and management who need access to the information in order to perform their roles. Once we determines that we no longer require the personal information it will be destroyed in a secure manner.

If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the requested products or services to you, either to the same standard or at all;
• we may not be able to provide you with information about products and services that you may want, including information about discounts, sales or special promotions; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our websites may not be as enjoyable or useful.

There are a number of places on our Website or through our services where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our Website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the webpage you are visiting.

Subject to some exceptions you may request access to any personal information held by us, which relates to you. If personal information held by us is inaccurate or out of date we will endeavour to updated and/or correct it. Costs may apply. Any requests for access must be made in writing to the Privacy Officer at the address below.

Mailing Address:

Dos Lobos Pty Ltd

PO BOX 212
Nambucca Heads 2448
NSW Australia